Survey says: Phones to complicated!

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by Mike
Posted January 20th, 2009 at 6:54 am

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So you just bought your new phone and it has a million features.  Of those million, after two hours of playing around with it you can only use five of them because the other 1.995 million features are just to hard to use.  According to a survey reported on by BBC, you’re not alone.  As technology allows more and more things to be done on mobile phones, the actions needed to unleash each feature to their full potential become more and more difficult, often frustrating the user to the point where they give up.  Once the user fails to get something working the first or second time, they write the feature off as “useless” and bury it in the ground, making the phone they purchased a little less valuable in the process.   The reason for all of the feature creep geared towards mobile internet and data?  Money/Greed.  The mobile operators know that voice and text are declining as sources of income so the carriers are looking for other means to tie up lost ends.  Data usage is the wave of the future that includes everything from instant messaging programs to internet browsing.  For the full article head on over to BBC.

 

Source: Crunch Gear, BBC, Lets Go Mobile *pic*


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