So, you’ve been working at your job for 1,5, 20 years and they just let you go. It’s no secret the economy is in the toilet. In your quest for a new job, I would advise against heading to your local Sprint store if that sort of thing excites you as Sprint themselves are laying off 8,000 employees by March 31st. To further keep pennies in their piggies, Sprint is freezing salary increases, freezing 401(k) matching, and a freeze in tuition reimbursement. Ouch. Maybe there is a silver lining in the cloud of dust from the collapsing companies. In order to win back customers and in return make more money Sprint could lower prices on plans and phones, or even have “giveaways”. It’s the little things at times like these that really grab peoples’ attention. Just a few short years ago, Sprint used to be a quickly expanding company. What happened?
Well, to start, it probably wasn’t one of the greatest ideas to purchase Nextel. Nextel itself is a carrier with lackluster handsets, spotty coverage, and an outdated network that would take tens of millions to upgrade. As Nextel loses money, Sprint loses money. Sprint even tried selling Nextel, but no one wanted the ugly stepchild of the carrier world. Then, at the beginning of Sprint’s “Great Customer Bleed”, they started terminating contracts of customers who “called customer service too much”. Sure these people were a pain in the butt, but at least Sprint was taking their money. Again, the logic behind this move just didn’t make sense.
Is their hope for Sprint? The Palm Pre unveiled at CES has what appears to be a winning formula for Sprint to regain customers and lost dollars. The Pre is by far the most hyped product to come from Palm in a long time, possibly ever! This hype will hopefully drive new revenue back to Sprint and allow them to innovate once again. Until then, Godspeed Sprint!
Source: Phone Scoop, Alley Insider
