Seniors beware – Jitterbug gets a case of recall-itis [911 no phone home]

Nothing like a good dose of recall news to end the work day eh? This oh sh** moment is not so proudly brought to you by Samsung and their wonderful senior-centric cellphone, the Jitterbug. It appears as if certain models of Jitterbug have a slight problem calling 911 when out of their service area, avoiding roaming, thereby creating a potential for a nasty lawsuit. Naturally, Samsung is hoping on their good foot and is issuing a recall that affects owners of SPH-a110 and SPH-a120 Jitterbug models that are equipped with standard keys. The affected models were sold between March 2008 and May 2009. (One Touch users are not affected.) Users of reported affected models will hear the message: “out of range, try again later” instead of the more welcome and friendly help message that should accompany a panic call. In all, around 160,000 Jitterbuggers and their little companions are said to be included in the recall.

Thankfully, the problem is quickly and painlessly remedied via a quick software update. In order to get the update for affected phones, give Samsung a quick jingle toll-free at 866/304-4980.

Source: Slippery Brick, Ubergizmo, Digital Trends