
Frequent users of Google’s Analytics iPhone app may have noticed that when trying to log into the app as of late brings up a “bad username or password error”. Don’t worry. It isn’t your fault — probably. According to the Google Analytics support, there is a known issue with the current version of the app. A fix is in the making however with an update scheduled for October 29th if everything goes according to plan.
I’ve been getting the bad pass/user error for about a week and a half now and haven’t heard a peep. A more viral announcement would have been nice. But it’s quite possible I somehow missed it so I wont fret. I initially chalked up to network issues as coverage is flaky where I live. No hard feelings though. The fix is coming soon and reported to be free. (A good thing!)
If you’re really that perturbed, you can get request a refund by sending an email to support@analyticsapp.com.
November 13, 2009 at 3:34 pm
New user of google analytics. Got the app and have only gotten bad username and password. Have not been able to successfully login via the iphone app once. Shame.
November 13, 2009 at 3:36 pm
Thanks for the input. Keep it coming. Since switching over to the Moto Droid I don’t check my iPhone Google Analytics app for updates/progress as often.
November 10, 2009 at 11:11 am
Login issue fixed… crashes on reports. I think this version should not have been released yet. My advice is not to buy it until a later version is posted!
November 5, 2009 at 6:41 am
Same here. bought the app and the only thing I’ve seen so far is “bad user….” message. Shame really it is being sold with major fault! unlocking didn’t help either…
November 4, 2009 at 9:54 am
Even here still the same problem. Huston ?
November 3, 2009 at 6:15 pm
Novemeber 3rd, 2009.
still the same. ‘bad user name …’
November 3, 2009 at 6:27 pm
Same here…