
Even though we in the tech circle pan Geek Squad fairly frequently, they do produce some useful entertainment from time to time. Mind you, this “entertainment” often comes at the expense of some poor saps sanity. But I digress. Today’s Geek Squad face palm of the day comes from Consumerist reader “Taylor”. After a two week wait with no end in sight, Taylor ventured to Geek Squad’s website and entered his service number. Little did he know a magical event was about to unfold before his eyes…
Taylor’s Compaq laptop went from….a laptop….and somehow managed to turn into an Xbox 360 — according to Geek Squad’s system that is. Taaah daaaa! Maybe Compaq’s have a rare defect from the factory that plagues them with short shelf lives and introduces them to unsightly shape-shifting happenings? Perhaps? Just maybe? The cherry on top of course happened when Taylor called Geek Squad directly to find out about the snafu. Taylor stated that the wait and now seemingly impossible matter change made her slightly leery of the Squad’s abilities. To which the Squad rep replied: “uhhhh….anything can happen…” Nice.
Good luck with that lapto…xbox Taylor. You’re going to need it.