AT&T owns up, admits defeat, releases “Mark the Spot”: Self reporting network tool

The only people oblivious to AT&T’s utter craptastic network is that of higher up execs and perhaps some other random bodies taking up AT&T office space. Though as much as I rant about them, I can also appreciate them offering a small delicate hand of faith. If you are tired of continual network problems and calls to AT&T go unanswered, perhaps taking matters into your own hands is the best solution. That’s the goal of AT&T’s new in-house app “Mark the Spot”. The gist is simple: Venture wherever you like and send info back to AT&T as to network resilience. The options presented include:

• Dropped Call, Failed Call, No Coverage, Data Failure, Poor Voice Quality

Further adding value to the app, users then highlight as to how often their previously chosen option occurs:

• Once, Seldom, Often, and Always

Looking at the app and basic operation, one small thing becomes apparent: If AT&T uses cellular triangulation to determine a users location for “Mark the Spot”, how is someone supposed to mark a dead area if they don’t have a signal? Using said app over WiFi doesn’t make any sense. A small peculiarity that managed to slip out. The manual form option (bottom right) could clear up that small issue though. What do you think?

[iTunes Link]

ModMyi

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