One of the biggest complaints end users had concerning the Nexus One can officially be crossed off of the list of “reasons not to buy” today. The announcement of the first (and only) Nexus One support hotline should be the sounding horn of relief for many agitated Nexus One owners who have found the answers and pleas help go pretty much unanswered until this point.
For interested parties, dialing (888) 48NEXUS (63987) between the hours of and 7:00 am – 10:00 pm PST from here on out will result in getting to a nice warm bodied human sooner or later. It’s worth throwin’ in that normally the Goog’s isn’t too chipper in the support department for any of it’s products. That withstanding, it’s important to realize the radically different product and user market of the Nexus One and the challenges and required support that come standard with phone.
Nexus One owners: have you reached out for Google’s late yet gracious lifeline of support? If you manage to phone up the number listed above, give us some oh so interesting details like how long it took you to get through and how many phone techs you had to go through before you question was answered/solved. We’d be so appreciative, really we would.
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