T-Mobile UK Cutting “Fair Use” Cap Down To 500MB.

Posted at 9:42 am January 10, 2011 by

It was bad enough in the states when AT&T started capping iPhone users to 2GB of data per month. T-Mobile UK’s upcoming change to their Mobile Broadband plan instantly gives them the prize for worst data plan. Starting February 1st, 2011, T-Mobile’s definition of “fair use” ends at 500MB. What it means is that if you go over 500MB/month (and many of you will), T-Mobile has free reign to charge your for overages and extra bandwidth. Of course, anyone that has even a small sliver of common sense in them knows that 500MB is laughingly low for these ultra fast “4G” networks that carriers keep touting, and all the wonderful things you can do with them. Though the real kicker is this statement straight from T-Mobile UK’s site: “If you want to download, stream and watch video clips, save that stuff for your home broadband.”

Any T-Mobile UK users thinking about jumping ship in lieu of the new changes?

Check out T-Mobile’s full statement after the jump…

T-Mobile is the only operator to give customers the Mobile Internet for a fixed-price. We never charge our customer’s more than they expect for their Mobile Internet in the UK.

Therefore you’ll never need to worry about how many emails you’ve sent, how long you’ve been on-line or the ‘data / GB’s’

Browsing means looking at websites and checking email, but not watching videos, downloading files or playing games. We’ve got a fair use policy but ours means that you’ll always be able to browse the internet, it’s only when you go over the fair use amount that you won’t be able to download, stream and watch video clips.

So Whats Changing? – From 1st February 2011 we will be aligning our fair use policies so our mobile internet service will have fair use of 500MB.

What Does This Mean? – We’ll always let you email and browse the internet and you’ll never pay more than you agree to. We do have a fair use policy but ours is there to make sure we deliver the best service possible to all our customers. This means that you’ll always be able to browse the internet.

So remember our Mobile Broadband and internet on your phone service is best used for browsing which means looking at your favorite websites like Facebook, Twitter, Gmail, BBC News and more, checking your email and looking for information, but not watching videos or downloading files.

If you want to download, stream and watch video clips, save that stuff for your home broadband.

Source: T-Mobile UK
Via: CoolsmartphoneNews

   
  • http://twitter.com/lammadrama andrei

    i have just sent this to t-mobile via a web form on their help and support page.

    feel free to copy and paste/change it for your own use.

    dear sir/madam, i have just received a text message from yourselves stating that my internet FUP is being reduced from 3gb to 500mb. i am deeply unhappy about this and feel that you are in breach of contract.

    i have phoned your customer services and contacted yourselves via twitter and the response has been that the internet is an additional service provided to myself that can be changed by yourselves with 30 days notice.

    could you please show me;
    1.where in my contract it states that the internet is an additional service?
    2. where in my contract it states that my call/sms allowance is not an additional service. 3. could you also tell me, if you need to give 30 days notice of any changes to my additional services, you can send a text on the 10th of jan and change the service on the 2nd of feb?

    i would wish that both my contracts with yourselves are cancelled with no further charges to my account and PAC’s are supplied to myself.