After several accusations of erroneous data charging, Verizon speaks out.

Getting over billed is something that no one ever wants. Not for the mere fact you give up more money than you have to, but often because getting your money back after the company faults you is a chore to put it mildly. Looking for a real example? Look no further than Verizon’s latest hot water scandal over deceptive billing techniques and phone design. Say what?

We’ve all had a phone at one point or another that had what seemed half a dozen buttons in some sort of diamond or square shape right underneath the screen. Instead of being mapped to anything useful or god forbid, user customizable, these buttons led directly to various mobile web services. Hardly anyone ever uses them as they are grossly over priced carrier features. So why are they still there?