I would consider myself not loyal to any one carrier. In the last 4 years I’ve done business with three different ones. I prefer going where the latest and greatest phone is. Though I’m but one man out of billions. How do people in other regions of the planet feel? According to a study conducted by Art Technology Group (ATG), British users in particular share the same general consensus as I — they aren’t all that loyal. Specifically, 45% of...

Oh the wondrous iPad. Apple’s uber tablet that has set out to take the world by storm. So…um…how about that storm eh? According to Crimson Hexagon and a quick, on the fly poll they conducted using roughly 500,000 tweets during the iPad announcement reveal that while the media attention was all Apple, all iPad yesterday, the public doesn’t seem as obsessed. The survey is pretty telling actually. A full 51% of tweets voiced displeasure, mockery,...

Surprised? Ya, no one is surprised. AT&T finishing last in call quality is a given. To be fair, none of the big four carriers: Verizon, Sprint, T-Mobile, or AT&T ranked above 75. Even still, more written evidence of AT&T’s saturated and broken network is disappointing. But the real disheartening thing is AT&T’s misguided response: We appreciate and value all customer feedback. We learn from it and it helps us serve our customers better....