I sure am glad AT&T thoroughly trains their employees… Via: ...

It’s Friday. That means you shouldn’t be serious. Instead, you should be just like this guy and bust out your inner dance master moves while on hold with tech support. Oh yeah…there’s a video. Hop in… Video Source: ...

Steve Jobs may be quite the little chatty kathy with end users sending him emails, but his acquaintance, AT&T CEO Mr. Randall Stephenson is not. Engadget reader Giorgio Galante contacted Stephenson on two separate occasions. The first email asked Stephenson to shorten his contract length so he could upgrade sooner and to inquire on tethering options. His second letter wasn’t nearly as cordial, voicing his extreme disgust for AT&T’s new data plans and...

One of the biggest complaints end users had concerning the Nexus One can officially be crossed off of the list of “reasons not to buy” today. The announcement of the first (and only) Nexus One support hotline should be the sounding horn of relief for many agitated Nexus One owners who have found the answers and pleas help go pretty much unanswered until this point. For interested parties, dialing (888) 48NEXUS (63987) between the hours of and 7:00 am –...