When Will Sony Address 3.61 PS3 Update And Bricked Consoles?
Having a bricked “fat” style PS3 after Sony’s recent 3.61 update? You’re not alone. Growing reports on two posts we wrote late last week (here and here) paints yet another blemish on an already badly marked public image for Sony. Coming off of the month-long PSN downtime caused by one of the largest digital data breaches ever, having to deal with more PlayStation problems takes things from bad to worse. Adding insult to injury, however, is the fact that Sony refuses to accept any responsibility for bricked consoles.
But at the same time, Sony has also gone on record saying that issues caused by the update are “extremely isolated in very few numbers”. So which is it, Sony? Either the update did or didn’t (news flash: it did) cause issues with some PS3s. From the stories we’ve seen so far, it looks like the update has hindered the older fat style PS3s ability to properly cool themselves as affected users are citing “increased fan noise, speed, and the amount of time they’re running at full blast” amongst other things.
Both previous articles we linked to above are still seeing new comments and accounts added daily by disgruntled PS3 owners now dealing with the monumental task of trying to get some, if any help from Sony seeing as how they don’t acknowledge that it’s there fault. As such, owners of bricked PS3s are being told that they will have to burden the $100+ cost of console repair or replacement — a slap in the face to an already angered user base.
Coming from a company such as Sony, however, who has a past full of anti-consumer and downright disgusting policies and responses, we’re sadly not surprised. In the meantime, the most we can do is continue to post about affected consoles and their owners. There’s already a group on FaceBook called “PS3 Update 3.61 Killed My PS3″. Though we advise affected users to not stop at FaceBook. Use Twitter, personal websites, email big name publications, etc. The only way Sony will take responsibility for their actions is enough of us speak up.
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